When I see people on the sidewalk asking for money, most have the same business model.Read More
When I see an email with the subject line “catching up” or “touching base” I immediately categorize the email as somebody selfishly wanting something from me.
We haven’t spoken in a decade. You didn’t bother to make contact till now. But you’re looking for a new job so you want to “touch base”.Read More
In my experience as a patient and as a family member of patients, I’d have to say that the healthcare industry has the absolute worst customer service there is.
It’s crazy! If I need to make an appointment with my primary care physician, I can’t do it online. I MUST call them “during normal business hours” which is a three hour window in the morning and a three hour window in the afternoon weekdays only. No, you cannot call them before 9:00 am. No, you can’t call them when they are on a lunch break.Read More