I write about strategies to turn fans into customers and customers into fans. I also share ways to use real-time strategies to spread ideas, influence minds, and build business.
UPDATE - On the evening of December 1, BMW of North America responded to the issues I highlighted in this post. Do make sure to read what they said (11th comment down).
On November 14, 2011 I introduced my new book Newsjacking to the market.
This morning my Australian friends lit up Twitter talking about an epic Twitter #fail from Qantas Airways. I saw messages from Trevor Young, Jim Stewart and others pointing me to what was the top trending topic in Australia today.
Doug Brockway points us to some world-class gobbledygook from a company called ITA Software by Google.
Today the long awaited Kindle Fire is released. I am looking forward to getting mine.
Today my newest book is released.
What is a book?
Yesterday I spent the afternoon with my speaker coaches Nick Morgan and Nikki Smith-Morgan of Public Words. I meet with them about once a year so they can help me fine-tune my presentation skills. Sometimes they attend one of my live gigs and we meet after to debrief. Other ...
It's rare that I get really, really excited about a new social network, but that's happening to me with Instagram. My friend Ann Handley introduced me to it last month and I am loving it.
It's simple.
Have you noticed that nearly all hotel websites are exactly the same?
Marketing and Sales Strategist, entrepreneur, advisor to emerging companies, and bestselling author of 10 books including "The New Rules of Marketing & PR".
