Earlier this week, I wrote a blog post titled QR codes deliver buyers in real time. In comments on the post as well as via Twitter, Facebook, and Google+ a few people mentioned that QR codes are not very popular. In fact, some said that many people don’t even know what they are or how to use them.
While I do agree that the average person wouldn't know what a QR code is, I also recall in 1995 when web site URLs started to appear in offline advertising and again in 2008 when Twitter IDs started popping up, people didn’t know what they were either.
I wanted to get a data point, so this morning at the Email Marketing Evolved conference in Stockholm, Sweden where I delivered the keynote, I asked the international audience of about 250 how many of them have a a smart phone with a QR reader. It was about 30%.
Now, I'm not advocating that QR codes will have the same uptake as web sites or Twitter, I do think for the geeky among buyers, it is probably worth adding a QR code when possible.
Here are ten examples of QR codes for real time marketing.
1) B2B companies can hand out postcards at the tradeshow with their logo on one side and a QR code on the other with some minimal text such as contact information and a short company description. The QR code is for follow-up content delivery instead of the huge dead tree information packs that so many companies lovingly hand out only to be discarded by booth visitors at the next trash can.
2) Speakers at conferences can pop up a QR code on a slide to point audience members to supplemental information to be downloaded. This makes dissemination of the slide deck and other handouts simple.
3) Consumer marketers can add a QR code to offline advertising including magazines, newspapers, subway and bus placards and the like.
4) Restaurants could have a QR code so people can go from their yellow page telephone listing to a menu.
5) Doctors, dentists, and vets could hand out a QR code on a card that corresponds to different medical conditions so patients can independently learn more about illnesses.
6) Physical therapists, personal trainers, and chiropractors can create videos on how to properly do exercises at home and pass them along to customers so they can safely get in shape.
7) Museums and art galleries can have a QR code for each of the major artifacts or artworks pointing people to more information on each. Some already do this such as Johnson Space Center in Houston (see the image I shot last weekend of the QR code for the Saturn V rocket displayed there).
8) Rock bands can offer free music downloads to fans at gigs. Mickey Hart does this. At a Rhythm Devils gig this summer, he passed out music download cards (a bit larger than a business card) with a QR code for free tunes.
9) Businesspeople could have a QR code on your business card that links to your blog.
10) If you’re a single who wants to meet geeky people at bars, you could wear a QR code pin that then sends prospective dates to some interesting web based information site about you. I know I’m pushing it here, but I want to get you thinking!
How about you? How have you used QR codes?
Image below of a restaurant offer banner with QR code shot at my local mall.





We've recently refurbished an old phone box/booth and while it was removed from it's original place, I put up a QR poster in its place. When people scanned the QR it took them to our facebook page, where they could see the progress being made. I also was able to put our logo in the middle of the QR and it still worked!
We are thinking about using the QR/Logo combo on book bags and mugs too.
(I've also tried to make our Facebook page NOT just about us, I post about repurposed UK telephone boxes around the world.)
Posted by: Claudia Cooley | September 15, 2011 at 06:56 AM
Claudia - cool example. Thanks!
Posted by: David Meerman Scott | September 15, 2011 at 07:07 AM
We used QR codes in the IDs given in an event with all the assistant info: name, e-mail, website, etc. So you can get in touch with a new friend easily.. :)
Posted by: Ramiro Algozino | September 15, 2011 at 08:22 AM
Ramiro - great use of QR codes!
Posted by: David Meerman Scott | September 15, 2011 at 10:01 AM
Promoting your URL or Twitter account is substantially different than substituting QR codes for needed information. While the relentless domination of smart phones seems inevitable, at this moment they are not universal. This means you are giving the majority of your audience the distinct sense of "being left out" -- not a winning strategy.
Posted by: Elliott Shultz | September 15, 2011 at 10:29 AM
I'd love to have QR codes on bus and tramstops near the line number, sending me to webpage showing vehicle's current position using built-in GPS for every bus or tram. Or maybe on book posters, sending me directly to 1-click buy for Amazon Kindle.
Posted by: Rgielecki | September 15, 2011 at 10:39 AM
We are recommending trade show clients use QR codes at their exhibit booth as you did in #1. CSW Corp's One Idea: 10 Basic QR Code Ideas for Tradeshows http://bit.ly/qoSuPt shares a few more.
QR codes give companies an opportunity to engage attendees in conversations other than sales related to help build relationships. One reason we provided in the blog a recommended QR code reader for different smartphones was feedback that many attendees were mistakingly taking pictures of QR codes and not scanning them. The basics have to be covered first.
Related to your #10, just thinking a QR code on a pet collar might be better than just a "fido" nametag.
We always enjoy your information and books. Recommended The New Rules of Marketing & PR in our first blog. http://bit.ly/mRPRGF
Posted by: Scott McFadden | September 15, 2011 at 10:57 AM
Thanks for the post. There are a lot of great QR code ideas, here.
I like the idea of using a QR code on business cards. The purpose of business cards is to contact, and making it easy is huge. LinkedIn has an application I like, called Ping Tags that brings 'scanners' to your LinkedIn profile. The scanner also has the ability to email or call you without keying in any contact information. Users can also see analytics of their QR codes.
Once again, thanks for the post. QR codes are still unique and opportunities are endless.
Posted by: Courtney | September 15, 2011 at 11:01 AM
I agree that not many people know what QR codes are yet, but I've been paying attention and I'm starting to see them turn up on all manner of print advertising. In fact, I saw one last night on a billboard in West LA for an upcoming Tony Robbins event. I also saw a piece on CNBC yesterday about Best Buy taking a big hit because consumers walk in, scan bar codes on products, and find better deals online.
There is no disputing that smartphones are taking over and consumers are incentivized to add bar code readers. QR codes are next and they'll be big. I just wrote a piece for job seeking lawyers, advising that they print cards with QR codes for their LinkedIn profile, or add QR stickers to existing cards.
Posted by: TracyTC | September 15, 2011 at 11:26 AM
I use them on my flyers, postcards, & business cards; I have different qr codes for my websites & facebook business pages. They dont take the place of info but supplement it. I think they're great-
Posted by: Anthea Kawakib | September 15, 2011 at 02:05 PM
Haha... #10 totally made me chuckle! I haven't personally used one yet, but we did have a blogger tweet a picture of himself holding up a QR code, which then redirected to his latest product review on his blog. I thought it was a fun way to combine social, mobile and web!
Posted by: Brittany Morse | September 15, 2011 at 05:22 PM
I use them on property flyers. They QR code goes to a mobile friendly virtual tour of the home.
Posted by: Kim | September 16, 2011 at 08:02 AM
I put a QR code on my business card and think it's a great tool. It allows you to only put information on the card that never changes (which in today's world isn't a whole lot), such as my blog address and my mobile phone, and then the QR code leads to a page that I constantly update with contact info and new projects I am working on. So when "the next Twitter" comes along, I just change the page. It saves me from making new business cards, but more importantly that new info can reach people I gave a business card to months ago.
Posted by: Gerardvroomen | September 16, 2011 at 09:02 AM
To Elliott, although QR codes are not universal, you can avoid disenfranchising the technophobes by simply putting "or visit www.whatever.com/xyz under your QR code
Posted by: Gerardvroomen | September 16, 2011 at 09:06 AM
I am taking them to the next level and making them unique in a branding format. I have developed www.qrartcodes.com. color in a black and white world. My site is still a work in progress, plan on finish this weekend, but example of my work are there.
Posted by: David Zimel | September 16, 2011 at 10:02 AM
IMO QR code usage has reached or is very close to its peak. NFC will largely replace them because they don't require any action on the part of the consumer.
Posted by: ben | September 16, 2011 at 01:13 PM
I'm Using QR codes in a pretty common way... To help grow a Facebook fan base! I think that these things will be around for a long time and only get more and more relevant. They give us the ability to convert interest to action instantaneously!
Posted by: J_Mignano | September 16, 2011 at 01:16 PM
Currently, my company is using QR codes on our business cards and we're looking for more ways to use them in the future. I've also seen them used on real estate signs in front of houses, and I thought that was a great usage. How many times have you passed by a house for sale and wanted to know how much they were asking, and other info? And how long would it take to look it up yourself? Most people would just forget about it, but with the QR code you can satisfy your instant gratification and the Realtor has their property exposed to more people.
Posted by: Sarah | September 16, 2011 at 04:00 PM
I will be making products with printed QR codes - the first one being a bow tie with a company website URL for catering staff at events. Have done some test pieces and it seems to work!
Posted by: Lianne | September 16, 2011 at 07:20 PM
Wow -- some really interesting and creative uses of QR Codes! Thanks to all for these ideas. Lianne -- your bow tie wins the creativity award. Please send a photo when you can!
Posted by: David Meerman Scott | September 16, 2011 at 09:53 PM
I like the rock bands one. That is both practical and useful. I hate the way people are sticking QR codes on everything just for the sake of it these daus! There are plenty of times when it is smart to offer them but they shound;t just be there all the time
Posted by: Niall Harbison | September 17, 2011 at 05:07 PM
Great list of ideas for using for using QR Codes. The next piece of the puzzle is to make sure that the QR Code resolves to great mobile content! Here is a great example of #5 in your list: When patients are diagnosed with Atrial Fibrillation, they often hand out these cards with AFIB/patient information. http://qrmedia.us/qr-codes-help-atrial-fibrillation-patients/
This is a great way to give patients access to credible online information regarding different conditions and illnesses.
Posted by: Stephanie True Moss | September 18, 2011 at 04:26 PM
In the spirit of your 10th point, I have a T-shirt with a QR code on it that decodes to "Photos of me cost €10, or a passionate snog. You choose."
Yeah, OK, I'm a bit of a tart, but the reactions are fun. :-)
Posted by: Tim | September 19, 2011 at 09:30 AM
Niall - I amended the post to include an example of a rock band one.
Stephanie - you are right of course. You need great content. Thanks for the example.
Tim - Great one!!
Posted by: David Meerman Scott | September 19, 2011 at 10:01 AM
I use my company's platform in my marketing efforts to create cool interactive apps that can live on our Facebook page, blog and website. When we have a great new idea or are exhibiting at a tradeshow, we can quickly login at www.snapapp.com - generate a QR code for an app and print them out for table tents & on hand-outs to use at Tradeshows or during client meetings. Our sales team loves it! We just recently did this at a local Web Innovators conference with Patriot's Tickets giveaway - go ahead, you can register if you want http://app.snapapp.com/webinno :0) Game is at Gillette in MA so you need to be local. The great thing with using QR codes like this is that they're so quick and easy.
Posted by: AmberSte | September 20, 2011 at 09:57 AM
Hello,
as you’re discussing about using QR codes for business cards, in order to generally give targeted informations, I’d ask you to try the experimental “Service” (called "Identity” - t.m. - ), that lets you have a sort of “Virtual Business Card” to share with others, entering a (future, I hope…) Community where to save favourites scanned contacts and products, sharing ratings on products.
I’d be glad if you could try it, writing me your opinions…
You can find more info about the service here:
http://sites.google.com/site/hereqreng/
Thanks!
Posted by: Paolo | September 21, 2011 at 12:42 PM
My question is are the ones on TV really effective? It's like you would need to race to the screen before the commercial is over to scan it. Otherwise, I think they are a great tactic when it comes to getting contact information.
-SJ
Posted by: Call Center Services | September 21, 2011 at 01:47 PM
I have been fascinated with QR code for a while now. With the increase number of people accessing internet through smartphone and with the ease of use, QR codes can be new wave of marketing. Great examples David.
Posted by: chandani | September 23, 2011 at 03:24 PM
David,
Ever since you posted this I've been looking for well-executed QR code examples. I haven't seen many good real time examples, but I opened the NYT magazine this weekend to see a nicely executed QR code campaign for Tito's Vodka - of all things.
Thanks for the great tips.
Here's my take on four lessons from Tito's.
http://tippingpointlabs.com/2011/10/02/setting-consumer-qrcode-expectations-5-rules-from-titos-vodka/
Have a great week.
- Drew
Posted by: Andrew Davis | October 03, 2011 at 06:14 AM
Drew -- cool example. Thanks for sharing it here!
Posted by: David Meerman Scott | October 03, 2011 at 07:10 AM
I like the QR code video ideas. I'm a personal trainer so I could easily put ab programs from my youtube to do at home on a card. Great ideas.
Posted by: Matt | October 04, 2011 at 02:09 PM
Cool examples and thank you for educating people about QR codes. Check out some case studies on our blog http://www.youscan.me/blog/category/case-studies/ or create a QR code with us.
Posted by: Youscanme | October 09, 2011 at 03:15 PM
We use QR codes in our athletics and recreation facility with thousands of daily walk-ins. I find that using bit.ly's generated qr code allows us to both provide the benefits of qr codes as well as track the traffic in real-time.
I also started using app store (iOS) and market place (android) specific links embedded in qr codes that download and install our mobile app directly from the source on each system. I am still experimenting with launching links in the right apps. I find that follow us urls in qr codes are not as useful as loading our twitter profile directly in the twitter mobile app. It takes a different type of link to launch the twitter app on an iphone or on an android device.
Posted by: Dragos Visan | November 04, 2011 at 01:45 AM