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HIRE ME TO SPEAK

How GM Holden uses Facebook to connect with fans in Australia

I write about strategies to turn fans into customers and customers into fans. I also share ways to use real-time strategies to spread ideas, influence minds, and build business.

Social Media  |  Case Studies  |  Facebook  |  Brand Journalism  |  Best Practices

I just wrapped up a 12-gig speaking tour of Australia that brought me to Sydney, Brisbane, and Melbourne. It was an excellent opportunity to connect with marketers to learn about their success in reaching buyers.

Holden logo
While in Melbourne, I interviewed Andrea Matthews, the social media & digital communications manager at GM Holden. She discussed how they use the Holden Australia Facebook page to interact with customers and build the brand.

Direct link to video here.

Holden fans The 183,000+ Holden Facebook fans are an important way for Holden to communicate new products and other information as well as answer questions and provide first level customer support.