Mark Olson asked a bunch of marketers to write a one-paragraph riff on Authenticity vs. Authority. We did not see what the other’s had written until he posted the responses today.
Here's what I said:
I remember in college there was a professor who had tons of authority. He was tenured, had written books, and was the head of the department. Although he had authority, he was not a popular teacher and his classes were empty. I recall other teachers who were young and dynamic and had no authority. Barely older than the students, they had an authentic love of their subject and of teaching. Their classes were packed. In the always on, one-click-away world of the Web, authenticity wins every time because unlike a college class, people can immediately leave the sites that don’t capture their interest. That’s why a lone blogger can be more popular than a stuffy old trade journal both on the same subject.
Read Mark's post to find out what Seth Godin, Brian Solis, Chris Brogan, and Mike Volpe wrote for their paragraphs.
Interesting stuff. Thanks for including me, Mark.
Image: Shutterstock





That's a fabulous metaphor! Thank you for sharing.
Posted by: Christine Mortensen | June 10, 2009 at 11:36 AM
Ooops! How embarrassing, I typed my own URL wrong!?
btw, I'm reading "The New Rules..." now and loving it!
Posted by: Christine Mortensen | June 10, 2009 at 11:57 AM
David -
I'm going to have to disagree with you here. I think that the old prof probably has just as much authentic love for the subject, he just wasn't as dynamic.
Both professors have authority in their subjects (they have to, otherwise they wouldn't be professors), it is just that the older professor has more authority than the younger one. It could also be said that the younger one had more authority amongst the students, while the older professor had more authority amongst other university professors and the academic world.
So what do I think the difference between authenticity and authority is?
Let's say that both professors work for the Film Department. Professor Young was a movie reviewer in high school and during his undergraduate days, he wrote a series of academic articles about Film Theory while getting a Masters Degree, and his PhD paper was a widely-read treatise on Film Theory.
Professor Old was never much for academics, and struggled through his undergraduate degree. However, he also wrote and directed a series of films, one of which gained critical acclaim and was picked up by a major studio. Although he eventually got his position as a Professor at the University, none of his articles or papers were widely quoted or popular. Yet, when teaching a Film Production course it is Professor Old who is Authentic, Professor Young who isn't. The level of authority each has depends on who you ask.
What do you think?
Posted by: Parker | June 10, 2009 at 12:03 PM
Great post David. Now more than ever people are finding their voice and contributing their authentic vision. The world is dramatically changing for the better because people are empowering themselves and empowering each other simultaneously.And it keeps rippling out and keeps getting stronger.
Posted by: Richard Atkinson | June 10, 2009 at 12:04 PM
I don’t think that getting into the pasts of the professors is what David is going for and what the question really is asking. Take away the professor analogy, Replace it with another profession. Imagine an army hierarchy. The General has all the authority in the entire organization. He belts out orders and expects people to do it, but he is worthless if he doesn’t have the respect from his men. The best way to get respect is by being authentic to your troops. If the general isn’t, then he needs his subordinates to have authenticity to convey orders and encourage the troops to do as he says. You can make that comparison with coaches & team captains, and executive board members & committees. I believe the whole point of the topic was looking at a "big important" company giving people information vs. a "little guy" talking to people about topics.
PS I’m reading the New Rules and I am actively trying to implement some ideas into my workplace!
Posted by: Adam | June 10, 2009 at 12:37 PM
Love the topic. Thank you David - My belief - It's really a game of Passion for what you do that leads to an Authentic expression. Your excitement and drive to learn about and share the topic is so energizing, that others can't help but be drawn in. Yes, Parker has a point, too. Perhaps the ol' professor wasn't as dynamic as others, yet I've been fully engaged by people who aren't "dynamic." I was drawn in because they "knew" their subject inside and out - made connections that others hadn't yet expressed, and dared to put their theories and thought-provoking questions out into the world.
They were purpose-driven by the challenge of knowing their topic on a deeper level and therefore, authentically shared themselves in a quest to deepen and spread that knowledge.
Just another example to make the case :-)
Maiya Rose
@MaiyaRose
Posted by: Maiya Rose Benda, Meaningful Streams of Income Coach | June 10, 2009 at 01:14 PM
@Parker - you have given me something to think about. There is certainly an interesting dynamic between authenticity and authority.
I certainly hope that everyone who reads my ideas heads over to Mark's blog to check out what the other marketers said.
David
Posted by: David Meerman Scott | June 10, 2009 at 03:51 PM
Great topic David. If the classes are packed then I would guess to say that the new prof's are "making their authority." A similar question was asked the other day, what matters more in this economy? Skills or Degrees? Skills won in our little handful of samplings.
It appears that authenticity is what people are craving for since there seems to be less and less of it these days, hence the big demand for "reality type" shows.
Posted by: Jim Peake | June 11, 2009 at 05:42 PM