Many people think that Search Engine Optimization involves some sort of magic formula.
Sadly, quite a few SEO firms perpetuate this myth by shrouding their work in secrecy and mythology, spouting ten-dollar words like "algorithm" when they talk to potential clients. They make it seem like their SEO work is similar to driving the space shuttle and mere mortals can never do it.
Note to regular readers: I have written about this subject several times, but it is worth a re-visit based on how many people ask me about it.
Almost inevitably, I find that the sites people want optimized (and that the SEO firms work on) are crap filled. They're poorly written. They ramble on and on in an egotistical way about what the companies' products do. They're filled with industry jargon and corporate gobbledygook.
I tell people that they need to understand their buyers and create great content that buyers will want to consume. That way, their pages will attain high rankings as the search engines gradually reward the great content.
Usually I get pushback. People say they just want an agency to "tweak our existing Web pages." And, of course, many SEO firms are happy to take their money to do this.
Sorry, this doesn't work. The only way to create high search engine results is to create great content that people want to link to.
Performing search engine optimization on a crap-filled site just makes it slightly less crappy.
I'm amazed by how a piece of interesting content (a blog post, an e-book, a Web page) can generate high rankings for a tiny company, rankings way above those of the big, famous organizations.
Your challenge: Go to Google and do a search for the important phrases that your buyers are using to find organizations like yours, and look at where you fall in the search results. Consider what great content you can publish to trigger a World Wide Rave that will get people linking to your content and send your site to the top of the search results.
An aside: There are many excellent SEO firms that understand content. I am not picking on the entire industry here. I am pointing out that there is no easy way to "get high rankings" that matter.
Image courtesy of Pulled Over





great article!
Posted by: Kelsey | March 09, 2009 at 05:57 AM
I totally agree. The imporance of good content is paramaount. I think it helps for PR people to understand some of the priciples of SEO and to feel comfortable with using web analytics but there is no substitute for good and well written content. In less than a year we got our agency website to No 1 on Google for searches on both media blog and pr blog. That was without spending a penny/cent on SEO.
Posted by: Rob Brown | March 09, 2009 at 06:06 AM
Agree with you while my mind is filled up with memories of those conversations where I have been told - something like -
"Yes, we know we should have more content but we don't have time. and who reads on the Internet anyway?"
Posted by: Arun Agrawal | March 09, 2009 at 06:10 AM
I agree, your book is great, understanding what your customer wants to hear and providing great content is what is going to make you successful.
Posted by: Chernee Vitello | March 09, 2009 at 06:45 AM
It's interesting that David encourages us to write "great content that buyers will want to consume," when just about every post he has written recently is designed to do one thing-sell his new book.
In post after post, David unabashedly promotes his book. How about giving your readers something useful instead? How about showing readers why we should buy your book rather than constantly telling us we should buy it?
David is an expert who can help his readers improve their marketing abilities. I certainly need help, and that's why I visit this site. That's why I bought and recommend "The New Rules."
However, I'm not sure this new promotional strategy is completely tuned in.
Posted by: Steve Buchholz | March 09, 2009 at 07:46 AM
SEO, when done properly, can have a dramatic impact on organic search results. We had to do a major backend overhaul on our web site in order to up our rankings, but the increase in traffic was well worth the effort. Our own personal SEO guru is Chris Biber from SearchingWorks (http://www.searchingworks.com) and he has guested on our blog to talk about news release optimization in a post that you can read here: http://inmedialog.com/index.php/archives/optimizing-news-releases-for-search-engines-and-beyond/
Posted by: Linda Forrest | March 09, 2009 at 08:41 AM
Steve, Not sure what you're talking about here. Yes, I am linking to my book in this post, but I feel like I am offering value with the post. From the other comments, I think others have gotten value.
I am not talking about the book itself in a post like this but merely using the title of the book in the text and offering a link.
I don't recall once ever saying "you should buy my book". (Maybe I have, but I don't recall).
I would contrast that with a post (that I almost never do) that just talks about the book and why you should buy it.
By the way, World Wide Rave released last week, so I do want people to know that it is now available.
But anyway, thanks for the feedback.
David
Posted by: David Meerman Scott | March 09, 2009 at 08:49 AM
Avainash Kaushik, from Google™ talks about, his favorite metric, "Bounce Rate", he calls it, "I came, I puked, I left." Trying to convince people that they don't need more visitors is a chore. When some, throw money at a problem they feel good, after all they are taking action to solve the problem.
To get an indication of how visitors judge your content look at "average time on site", "page views" and "repeat visitors." My favorite metric is when my phone rings and a voice says, "I read your white paper, I have a problem...."
Posted by: seamus walsh | March 09, 2009 at 08:49 AM
SEO isn't Alchemy, that's for sure.
Writing as a publisher of my own blog, it's funny how easy it is to slip into the 'Dark Side' by forgetting what readers (consumers) want to read.
We can all use a kick in the pants, I mean...reminder, from time to time that the purchaser decides the value of the product.
Thanks for the reminder DMS.
Posted by: Joe Mescher | March 09, 2009 at 09:07 AM
David, Excellent post and conversation. There are definitely SEO rules for content that are worth following, but you still need to know how to write. Weaving keyword phrases into copy without sounding stilted takes training and a fair amount of effort, but it gets results.
Posted by: Brad Shorr | March 09, 2009 at 11:10 AM
The SEO work that your visitor's can do for you is sometimes better than what you can do yourself. And you trigger this with great content.
Posted by: Stephan Miller | March 09, 2009 at 11:12 AM
Seems that a lot of businesses and independents are looking for the magic pill but in reality getting your site noticed takes practice in this space and having content (like you say) that people want to read.
Kevin
Posted by: SpiritintheVillage | March 09, 2009 at 12:42 PM
The comment about David selling his book on this site astonishes me. We read a lot of blogs that offer only blogwash and blogpitch - and NO CONTENT. I'd say that being one of the few voices to question the typical SEO tripe you get at every turn on the Internet is pretty good content - and that's just this post. Here's another of the lone voices, John Dvorak of PC Magazine, on SEO bunk - http://tinyurl.com/SEOFiascoes
I'm not offended by the offer of his book - heck, I may even buy it. I'm offended by fake expertise, bait and switch and false promises - not an open and honest offer.
Posted by: Michael Benidt | March 09, 2009 at 02:36 PM
I agree with the main point of your post, Dave. But, I have to say that we need to look at SEO effectiveness from both short-term and long-term perspective.
In the short-term, applying SEO techniques (either white-hat or black-hat) could temporarily boost Search Engine ranking even if the content is crappy or not-so-good. The problem is that in the long term, your search ranking will not be sustainable if you have crappy content.
To build a long-term, sustainable business, one needs to have top-notch, valuable content first. Applying SEO techniques would be "ice on the cake".
GeekMBA360
Posted by: GeekMBA360 | March 09, 2009 at 02:54 PM
David, what about the bunch of companies that offer SEO services and actually don't know how to format the HTML pages? Two points I have:
1. You are the best SEO company for your web site
2. Get creative with your content. Don't just rewerite your old TV ads and put them on the web.
Good that you are pointing this out!
Posted by: ToddySM | March 09, 2009 at 02:56 PM
Hallelujah. Thanks for posting such common sense. It has always seemed to me that SEO is kept as some sort of dark art by those who practice a game of "out fox Google" when the best way to get your site noticed is produce really valuable content. I am sure there are site designs that help but I love that you are taking this line.
Google's success relies on it finding great content on sites so putting great content on your site would seem to be the best way to get their attention. Thanks!
Posted by: Jerry Smith | March 09, 2009 at 05:24 PM
"Go to Google and do a search for the important phrases that your buyers are using to find organizations like yours."
The problem with this is that we sometimes don't listen to how our customers describe their needs so what we search on is the high fallutin', techspeak, marketing speak gobbledygook that we use to describe what our products or services do to justify the money they'll spend (kind of like the seo firms you described.) What we need to do is engage in active listening with our customers. When prospects call in, ask the receptionist to keep a log of the words and phrases they use to describe their problem. If you're a physical therapist and people call in because their "shoulder hurts" am I better off optimizing my site for 'shoulder pain' or rotator cuff injuries. Unless I treat baseball pitchers as part of my practice, I'd say 'shoulder pain'.
Capturing the verbal interactions between your employees and 'civilians' in any setting will serve to help you understand the language you need to speak to get your message found online.
Posted by: Tom Gray | March 09, 2009 at 07:35 PM
I wish I could add to that, David, but you pretty succinctly summed up the cold, hard facts and left the, uh...crap out of your post ;-)
Posted by: Mike | March 09, 2009 at 09:40 PM
David: Thanks for responding. Of course you want people to buy I your book. I do too. If it comes even close in quality to "The New Rules," it will be a bargain at twice its price.
It just seems like your recent posts have been excuses to promote the book rather than being designed to deliver solid content for the sake of good content.
Posted by: Steve Buchholz | March 09, 2009 at 10:11 PM
Tom, You are absolutely right and I missed that in my original post. You've got to know what terms your BUYERS are searching on, not what the product managers and marketers think (but don't know for sure) that people are searching on.
Posted by: David Meerman Scott | March 10, 2009 at 05:59 AM
Steve, I'm sorry that you feel that way, but it is not my intention at all.
There is no way that I write a post thinking about how it will sell books. I write valuable content and if I can link to one of my books somewhere, I do.
Last week I was in Eastern Europe giving some keynote speeches. I think it is cool and so do many readers who reached out to me, that "New Rules" is published in 23 languages including Lithuanian, Turkish, and Latvian (countries I visited last week).
To link to my books in those languages in the posts I did last week is what was on my mind last week that I wanted my readers to know about. This was NOT something I dreamed up just to sell a few books in Turkey, Latvia, and Lithuania...
Posted by: David Meerman Scott | March 10, 2009 at 06:02 AM
Steve,
This is like any other medium. If you don't like the content, change the channel or skip it. You sound awfully petulant over what's basically a guy spending a few words promoting his new book. Of course he should use HIS blog to promote HIS new book. It's the royalties from that and related revenue that affords him the luxury of creating all the killer, free content that you're now bemoaning the lack of ...
Get over it.
Respectfully,
Tom
Posted by: Tom Gray | March 10, 2009 at 08:40 AM
I agree with your thoughts on SEO for crap sites. I think few people understand how influential things like design, good usability and branding play on the success of SEO. I feel as though clients with strong brands, good design and usability are the best clients. Their sites seem much easier to gain links and promote as a result.
Posted by: Sean Hecking | March 10, 2009 at 09:33 AM
As an SEO writer, I clearly explain what tactics I will use on my clients' sites. And while this may lead to the thought that they could be doing it themselves, the truth is they don't have the time or the inclination. By helping clients understand SEO better, they feel involved and more on top of things. They can follow the progress, and see that positive things are happening. Then they know their money has been invested wisely.
Posted by: Louise Desmarais | March 10, 2009 at 11:08 AM
Like most other comment writers, I agree! It is extraordinary the amount of blogs dedicated to rechurning the same myths about social networking sites, SEO voodoo, etc. Nice one!
Posted by: On the Money | March 10, 2009 at 09:54 PM
David, this is one of the many reasons why I like you so much. You tell it like it is and aren't afraid of tainting your own SEO by having titles like, "SEO and your crap-filled site." I love it. Keep it up.
Posted by: Stacy Lukas | March 12, 2009 at 09:28 PM
Getting more visitors won't do a thing if you don't have anything of value to keep them on your site. Yes, good SEO can indeed help generate more visitors. But good content will generate more sales.
Posted by: Jared Young | March 13, 2009 at 11:16 PM
Good content. Just wanted to add some points here that may be helpful for those looking out for professional SEO services. There are tons of SEO companies offering different SEO packages and solutions at highly competitive rates. However, when looking our for these services, its important to not only look at the affordability factor but also what is unique about their SEO service and what differentiates them from other companies.
While choosing an SEO company its equally important to analyze the SEO company's website in terms of their Rankings, Yahoo links, Google index, Alexa ranking and similar such factors which indicates the company's expertise in the field of SEO. So make sure you are doing enough research and smart work before investing your advertising spend.
Posted by: annarogers | March 14, 2009 at 08:58 AM
How can it help you get a top rank in search engines? In the web world, everything is relative. You can have good content on your site but a bad navigation can be the biggest turn-off for your visitor and vice-versa. To understand how SEO works for writing, let us concentrate on the basic features of SEO.
-faith-
Posted by: seo company Los Angeles | March 23, 2009 at 11:46 PM
I have found SEO to be a mixed bag. I completely agree that content should be first and foremost - delivery of solid content is really the reason the site is there in the first place - to give the potential buyer confidence in your abilities which will hopefully lead to a sale. On the other hand, SEO, if implemented properly can boost your traffic. However SEO without content will just provide you with traffic without any follow through.
Interestingly enough I have found that one of the more difficult tasks is convincing a potential client that basic SEO techniques without content is worthless. Sometimes this involves leaving money on the table - but so be it, it's the ethical thing to do and better in the long term.
Posted by: John R. Sedivy | March 26, 2009 at 09:48 PM
Hi Dave, I agree with the thing that you said in the post. It is right that many people are thinking egoistical making their sites reflecting their ego thinking. You said is true. Thanks.
---------------------------------
Charlie Madison
http://www.widecircles.com
Posted by: Charlie Madison | March 28, 2009 at 02:08 AM
nice article
Posted by: http://webmoneysniffer.com | April 06, 2009 at 10:00 AM
I agree with what you are saying, the only way to create high search engine results is to create great content that people want to link to.thank you for posting.
-faith-
Posted by: website seo services | April 12, 2009 at 10:15 PM
Smart post!from now on i will try those tips, very informative thanks for sharing.
Posted by: SEO Company India | May 04, 2009 at 05:21 AM
Really interesting. I look forward to hearing more about your research and I am looking forward to reading the article.
Posted by: SEO Services | June 19, 2009 at 06:13 AM
Very nice blog.As an SEO writer, I clearly explain what tactics I will use on my clients' sites. And while this may lead to the thought that they could be doing it themselves, the truth is they don't have the time or the inclination
Posted by: SEO Company India | July 20, 2009 at 05:44 AM
One of the modest Seo Company belonging to us, we look after our customers in the best deal. Performace we try our best to give satisfication, Please take a look on our portal http://www.searchmovement.com/
Posted by: Seo Company | July 20, 2009 at 05:55 AM
Dear i see your sites and i like your sites very much but i request that share more knowledge about SEO, SMO, and on page and off page also. Hey guys my company websites information is here which i want to share with you and also need response from you that what about my sites. My sites information is here:-Seo Services India :For SEO Services India visit Profit By Search A SEO Company in India offering SEO Services, SEO Consultancy Services to Companies in North America & Europe.
Please you can reply me as mail at tauqeer.aziz@gmail.com.I waiting for your positive response.
Thanks and Best Regards
Tauqeer Aziz
Posted by: tauqeer | July 22, 2009 at 02:23 AM
Hey Guys,
I want to more information about SEO and your crap filled site .so i request that please send me mail at tauqeer.aziz@gmail.com.This information i want to know for my websites.my websites detail are as follows. My sites is For SEO Services India visit Profit By Search A SEO Company in India offering SEO Services, SEO Consultancy Services to Companies in North America & Europe.
I am waiting for your positive response.
Thanks and Best Regards.
Tauqeer Aziz
Posted by: Seo Services India | July 22, 2009 at 02:30 AM
I agree with you that the only way to create high search engine results is to create great content that people want to link to.and this is one of the things we prioritize. Thanks for sharing this.
-mj
Posted by: seo philippines | September 09, 2009 at 10:32 PM
Good info article. Content on your site must be relevant to your target audience. Social media and SEO analytics can tell you what content is most important to your audience. This is data you can use to create content for your end customer. Content on your site needs to meaningful, relevant and useful. Great content is rewarded by search engine rankings.
Posted by: Seo Firm | October 02, 2009 at 06:39 AM
Here's the thing. Great content is awesome and linkable and all that jazz, but if you don't have someone that understands how to market that great content in order to get the links you want, you have nothing but dead weight.
Posted by: WealthNet Partners | October 16, 2009 at 07:55 PM
Excellent post. SEO can be quite tricky and tedious. One would really need to hire someone who knows how to do SEO well if they want their site to be SEO-friendly. However, they can also train and learn simple techniques themselves if they want to.
Posted by: Link Building | January 09, 2010 at 04:20 AM
I do not agree at all.... What is a good content??? Its just optimization of keywords? I have seen many sites with rubbish spam content coming on the google top rankings. I could give you tons of example here. There is nothing called as natural link building. All link buildings are SEO......
Posted by: seo optimization | February 18, 2010 at 10:43 AM
I totally agree it is extra ordinary dedicated about the social networking sites..
Thanks for sharing :)
Posted by: Jonas Hastings | June 19, 2010 at 08:44 AM
This is what an seo is. your article sounds interesting.
Posted by: seo reseller program | August 03, 2010 at 07:58 AM
Great tips for optimization, it's good post. Thanks for telling some of your knowledge knowledge in SEO.
Posted by: SEO Services india | October 07, 2010 at 03:53 PM
That’s great! I just tried it out and already found a new domain. It’s a really quick search. Thanks!
Posted by: ALAMIN | October 20, 2010 at 01:53 AM
Content is more important than SEO more than ever in 2011 because Google is emphasizing quality over content. Sites which republish content (content farms, article directories) have lost significant rankings.
Posted by: Seo Agency | July 08, 2011 at 01:48 PM
Make the page for the users and not for the search engines alone. Even if your site is ranking, nobody would stay more than a minute if you have crap content.
Posted by: seo reseller | February 29, 2012 at 01:58 AM
I always advice people to remember that content is always king, so make your own material and don't steal from anybody. Thanks.
Posted by: Perth web design | March 15, 2012 at 10:51 PM
I actually read two articles today that made me want to go on a full blown rant but fortunately for you guys I only have time to do one. The first article was about a bunch of bull about “holistic SEO“ and how links don’t matter nearly as much as SEOs give them credit.
Posted by: interworksone.com | June 16, 2012 at 06:38 AM
"Performing search engine optimization on a crap-filled site just makes it slightly less crappy."
This has to be sentence of the century!
Posted by: Web Design Kent | September 12, 2012 at 11:27 AM
It belonged to a business based in Portugal; the site was designed by a web design company based in Portugal, but their business is registered outside of Portugal.
Posted by: Existenzgruender Webseite | December 29, 2012 at 08:29 AM
If there's an award for the best-written blog post title, this should surely be a nominee. The post doesn't even need to be read to be understood, appreciated and sticky. Just brilliant.
Oh, and I haven't read it yet (I will) but I just had to dash off this comment while the big smile was still on my face.
Posted by: Best SEO Company | January 10, 2013 at 12:47 PM
I am now a marketing analytics student, I learned some skills about the SEO, and one of my course requires our project team to set up a blog, in which using "Wpaboli" and "Bkrungu" as the keywords to apply the SEO skills. There is our blog: http://wpabolibkrungu2013.wordpress.com/ , we set it up yesterday, so can you just give us some advice to improve the rank in the google search result? Many thanks!
Posted by: Zhiyu Yan | February 13, 2013 at 12:03 PM
I really enjoyed to read this article. It is a great article and i am very impressed with this information. I would like to thank you for sharing such a useful information.
Posted by: Hire SEO Professionals | May 09, 2013 at 07:50 AM