I write about strategies to turn fans into customers and customers into fans. I also share ways to use real-time strategies to spread ideas, influence minds, and build business.
As a unit, the combined sales and marketing team is charged with leading buyers along the sequence of interactions that lead to business success. But marketers and salespeople have different roles. By making certain we understand the difference, we can close the gap between ...
Many companies automatically send a survey after every transaction. Don’t these companies realize that they’re annoying the customers they say they value?
As I wrote in my book Fanocracy and I say in every talk I deliver, passion is infectious. Your passion for whatever you love serves to draw people to you. Yet most people are reluctant to mix their personal and professional lives.
For the past few weeks, I have been using Perplexity.ai as my default search engine. It’s a cool hybrid between a chatbot such as ChatGPT and a traditional blue link search engine like Google. The way Perplexity displays answers to natural language queries, showing a text an...
I took this photo at 11:30 in the morning on February 2, the first day that the much-hyped Apple Vision Pro headset was available for sale in USA Apple stores. My local store in the tech company heavy Boston suburbs was expecting substantial crowds that didn’t materialize.
On Saturday, I delivered a talk at the Boston RV and Camping Expo. While there, I was once again struck by how the whole recreational vehicle world is built on the ideas that my daughter Reiko and I wrote about in our Wall Street Journal bestselling book Fanocracy.
“As a Kid I sometimes feel like my voice doesn’t matter. I want to show the world it does matter!,” says Hannah Kesselring, a ten-year-old Hew Hampshire political fan I met at a recent Nikki Haley for President town hall event.
My talk at the Tony Robbins Business Mastery event last week was my tenth anniversary as part of this amazing community. Since 2014, I’ve delivered something like 30 presentations at Business Mastery events in four countries, sharing ideas on how to build fans and grow busin...